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Custom cookies are a timely process and I may not always be available to accommodate your order. All orders, Pre-orders and customs must be paid in full at the time of order. NO ACCEPTIONS. All orders are for pick-up only at my home in Greece, NY. The address will be emailed to you separately after purchase. Please be mindful and stick to your pick-up day and time. Im a one woman show, often you'll find your order on the porch for pick-ups and the weather doesn't always corporate. 

Unfortunately, New York State cottage laws do not allow shipping at this time. 

Refund policy:

     Any custom order may be canceled prior to 2 weeks from pick-up date for a 100% refund, minus the cost of special ordered goods to complete your order. (ie. Cookie cutters) After 2 weeks canceled orders will only be refunded 50%, minus the cost of special ordered goods to complete your order. 

Pre-orders aren't eligible for return. And there will be no refunds for forgetting to pick-up an order. If you need to send someone else to pick up your order, please contact me. 

If for any reason, you're unhappy with your order. Please contact me. 


Please contact me to discuss any wholesale opportunities.


Every dessert made at Love, Fern is made with love. With that, and the Covid-19 Pandemic. It is my highest priority that orders are 100% to the highest quality. This includes the health and wellbeing of myself while I bake, decorate and package your special order. If for any reason, I need to cancel your order at any time I will refund your purchase 100%. 

Your privacy is the highest importance to Love, Fern. I will never sell any of your personal information, so please subscribe to my email list so you don't miss our on all the pre-sales and newest treats! 



-All major credit cards

- Venmo

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